Which of the following activities would improve how a tool is deployed within an organisation?

(a) Defining best practice guidelines for users. 
(b) Roll out the tool across the organisation as quickly as possible to all users. 
(c) Provide technical support to the test team for each type of tool. Introduce a system to monitor tool usage and user feedback. 
(d) Ensure that the test process is not changed as result of the tool's introduction.