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Cloud Computing and Big Data analysis that can be identified by different “as a Service (aaS)”. The trend of providing everything as a service(XaaS) depicts a scenario where service-oriented architecture and design supports the running of future society. However, it has been verified that in the last several years related terms used in a discretionary way creating some entropy. The appearance of numerous discretionary classifications is contributing to the entropy. This should be avoided with a unified classification on top of a clarified understanding of the state of the art of various ”aaS”. None of the existing literature or efforts has yet dealt this challenge that demands a survey covering the broad existing work that extends back to the very early form of services. Based on the hypothesis that the classification under the name of “aaS” partially reflect the trends of natural evolution of services sharing comment characteristics, we present in this work our effort of literature survey towards describing a technical classification of various “aaS” which include explicitly focused “aaS”, mentioned “aaS” and implicitly derived “aaS” covering the work from traditional areas to IT applications. With the help of this survey, the article can initiate a profound discussion on the future trends of business service opportunities, IoT service development, service migration to Cloud, and Big Data service analysis.

The phrase “Everything as a Service” can be confusing because people in the tech industry often use it in divergent ways. Our recent survey of public sector professionals confirmed this diversity of interpretations. Some simply use the phrase to describe the multitude of cloud offerings available to replace locally designed and owned services. Others use everything-as-a-service, and especially its acronym XaaS (pronounced “zass”), as a catchall to describe any cloud service model, such as Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS), or and Infrastructure-as-a-Service (IaaS). Finally, we occasionally hear XaaS used to describe the merging of public, private, and hybrid cloud offerings.

XaaS, therefore, is not the cloud. Nor is it buying a complete SaaS or PaaS offering. Instead, it’s a way of creating an IT infrastructure that incorporates cloud offerings — whether they are bundled or sold separately; public, private or hybrid; custom or off-the-shelf — in a way that increases operability without adding complexity to systems.

The evolution of Cloud as-a-service solutions is  Everything as a Servicealso called XaaS. A recent study of Market Research gives to XaaS a market growth rate of 40% within 2020. XaaS concept shows a change in the IT paradigm, a new era in the Cloud in which each tool, function or system shall be provided as a service. Not just the “classic” solutions like IaaS, PaaS, SaaS, but also storage, Disaster Recovery, cyber-security solutions, anything that a business may need at the Information Technology level, must be supply as a service. In short words, with XaaS you pass from selling products to selling their value as services. At a consumer level it is a well-established business model, but in the IT scenario it represents a crucial turning point able to really innovate firms and increase their productivity and efficiency. Indeed, the basis of an as-a-service model is a win-win relationship between provider and customer: companies do not have to bear significant investments at once and providers has the security of long-term contracts

Anything and everything can pretty much be offered as-a-service in today’s cloud enabled world. As more and more companies embrace digital transformation, XaaS models are becoming more prevalent. Big companies like Adobe, Workday, LinkedIn, Salesforce, etc have successfully implemented this model by enabling customers to use software applications in the cloud for years. Remarkably, organizations that have made the switch to XaaS are growing 5x faster than their peers and provides shareholders 7% higher returns. However, before adopting a new service model, you need to completely know about it. Analytics Insight brings you a list of facts about XaaS service.

KEY FEATURES of XaaS

XaaS can be considerd the ultimate Cloud Computing model. Companies that need new IT services or need to scale existent solutions can easily choose the ideal solution for their needs and check its availability according to their specific budget. This new type of Cloud must have three basic features, which are essential and must be integrated with one another:

  • Availability of the offer for users
  • Declared levels of service
  • Monitoring, measuring and debit systems

Reduce time to market

With XaaS, there is no need to buy and deploy the hardware and software that you want to build and maintain your application development platform. There is no need for the development teams to wait while you are doing it as you can eventually tap into XaaS resources from the cloud service provider and start developing immediately.

Empowers a different kind of personas in your network

By availing XaaS, a company’s network and the ecosystem become open and evasive, and can also appeal to a broader range of customers. By knowing the personas concern and marketing through empathy, your company can benefit from a multiplier effect that quickly scales and enables all the end-user personas to adopt your platform and become more loyal.

Easy access to top-level services

Digitisation is a must in the modern era of technology. However, not all companies have revenue which is affordable enough for a total conversion. Small companies often fall behind when it comes to introducing disruptive technologies in the working system. With XaaS solution, companies of all size, even the smallest can have access to high-level services that are otherwise too expensive.

XaaS made a cut during Covid-19 pandemic lockdown

Enterprises enjoy an enhanced IT agility, flexibility, on the fly scalability, speed, higher ROI, fewer downtimes, and improved productivity while leveraging XaaS models. During the Covid-19 pandemic, the whole world was jeopardised. XaaS was playing a crucial role in helping businesses to keep moving forward irrespective of disruptions and dangers that lie ahead. Enterprises realised the value of XaaS during that critical period.

Enables financial efficiencies

Companies spend a lot of money on their IT cells. CEO believed that the IT cell is the heart of the organisations that keeps it running. However, this long undisturbed thought can go away by implementing XaaS in the environment. Companies can achieve significant cost savings by no longer having to invest in multiple different software programs. Small companies can also customise their technology environments to accommodate rapid changes in employee and customer needs.

Big data is the key behind XaaS

XaaS comes as a handy solution for a lot of enterprise problems. Fortunately, the secret ingredient behind its success is big data. IoT and the cloud are producing enormous amounts of data about customer preferences. Insight about product usage is a compelling reason for companies to switch to XaaS. It accelerates data sharing between customers and service providers.

Developers work high-time to hid the complexity from customers

Even though XaaS models are pretty cool, the developers behind it are doing a very critical job to make it up to the users. The customers look for a high degree of functionality in XaaS at a cheaper price. This means they are not ready to engage in too many training and service hours, and needs a ready-made solution. The more complexity is hidden from the customers, the more work needs to be done in the development phase.

Your company might fall without XaaS

Companies that don’t use XaaS might feel outdated at a certain period. Customers always look for rending solutions in whatever they buy. Henceforth, it is a safe move to keep updated with market trends and adopt XaaS. Even in organisations with large tech provider contracts, individual employees will go around their received solutions.

You should secure the company’s privacy

In XaaS, everything is open and public to enable new and innovative applications to be built. This is done through APIs or application protocol interfaces, which allows developers to get access to all the information. Henceforth, you should ensure that the information you share on API is not complex and sensitive.

Better backup and disaster recovery planning

Many businesses came to know the value of backup and disaster recovery during the Covid-19 lockdown period. Suddenly one day, everything came to a standstill. Whatever happens in a company’s environment, being a XaaS user means the management can be sure that their information is safely backed up.

Benefits of Using XaaS

An ad hoc deployment of disparate cloud offerings can easily diminish these benefits, however. XaaS is a way of holistically transitioning to the cloud that reduces the complexity of IT on your end, while maintaining or improving the performance of your services. Creating a strategy before deploying individual cloud platforms is essential. If you execute a XaaS strategy, you can expect significant gains. An effective strategy should yield:

Agility: Cloud technology can be swiftly acquired and deployed to meet emerging needs. However, IT managers should take care to guarantee that new solutions don’t create new problems. A XaaS strategy is not meant to inhibit an IT infrastructure from creatively adapting. Instead, it ensures that when an appropriate cloud solution is available, it can be more seamlessly integrated into the existing architecture. Cost containment. Cloud services reduce costs by allowing users to pay only for the bandwidth used. A XaaS strategy builds on these cost savings by further ensuring that services aren’t duplicative or decreasing productivity through added process complexity.

Efficiency: Because it ensures that solutions effectively interact with one another and with local technologies, a successfully deployed XaaS strategy will guarantee that all of the benefits of cloud’s speed, productivity tools and user ease are realized on an enterprise-wide level, rather than just within each solution.

Collaboration: Using everything as a service goes beyond deploying individual collaboration or mobile solutions. It creates a standardized network across your organization and across your various cloud solutions that makes sure any collaboration tool will be operable in any setting. Therefore, the benefits of a single communication platform can be extended beyond a single department to interact with other platforms and employees across your agency.

Security: Sixty percent of respondents to our survey said that security concerns were a major consideration for transitions to cloud services. However, according to the National Institute of Standards and Technology (NIST), cybersecurity can be drastically improved by creating a streamlined cloud environment. A homogenous infrastructure can help IT managers more easily identify and address potential threats and irregularities. Moreover, a uniform environment allows for automation of many security management activities.

Engagement: A seamless interface that incorporates multiple cloud solutions allows the public to easily access your digital resources. XaaS strategies go beyond simply purchasing platform or interface cloud bundles. Instead, XaaS consolidates and streamlines various cloud services, either bundled or separate, into a single process map. The public can then use your services with confidence, knowing that they are accessing the full spectrum of your offerings and that each solution will work with others.

Future of XaaS

Even though the as-a-service/managed services model isn’t new, research suggests it’s at the beginning stages of an exponential growth spurt. A report from Markets and Markets predicts it’s going to increase by more than $105 billion (to nearly $258 billion total) between 2017 and 2022, representing a CAGR (compound annual growth rate) of 11.1%.

The BYOD (bring your own device) and personal cloud storage (using Dropbox and Google Drive at work) trends, consumers’ buying preferences are the primary drivers behind the as a service trend. More people value access and outcomes to ownership. Instead of buying albums or even digital downloads, many consumers prefer subscriptions to iTunes, Amazon Prime, Spotify, Pandora or YouTube Premium, which give them access to a vast array of music choices. More companies are migrating to subscription plans to avoid paying for hardware and software licenses upfront (CapEx). Plus, they’re avoiding having to hire IT admins to manage everything and buy new equipment every three to five years. A software (SaaS), infrastructure (IaaS) or platform (PaaS) subscription allows them to pay a fraction of the cost and never have to worry about depreciation costs or IT labor costs. They can focus on running their businesses.

XaaS also offers the possibility of real-time accessibility for all leading technical capabilities and innovations. Enterprises now see that to sustain in the cutthroat competition, they need to incorporate pretty robust operating models that are more efficient business processes that are capable of generating transformative advantages in the long run.

XaaS holds the key to transforming the very enterprise landscape and that too to the point where you name any business functionality and it can be provided “as a service”. This phenomenon is bringing in a paradigm shift in the conventional form where on-premise business service delivery was prominent.

The XaaS model, however, redefines the very concept of business and services offered by a third-party that leads to reduced capital expenditures, on both hardware and software. It also offers impeccable agility to avoid economic meltdown by virtualizing people, platforms, and processes.

Taking it to an all new level, XaaS promises to deliver a consumption and revenue-based ‘pay-as-you-go’ model that meets the ever changing organizational, industry and market needs. Along with that, the all-pervasive combination of cloud computing and high bandwidth global internet access with an aware consumer makes it highly conducive for XaaS.

Challenges

One of the biggest challenges I hear from MSPs new to selling IT as a service is with their salespeople. If you pay your salespeople on straight commission, it only makes sense they’re going to focus on deals that give them the most substantial paychecks. If you want them to sell subscriptions, you can’t expect to pay them 10% of the monthly cost of an Office 365 subscription. There are a couple of things you have to consider. First, your salespeople need to learn how to be more consultative, so they don’t just sell Office 365 as a standalone, but they should bundle spam filtering, archiving, migration services and other complementary offerings. Additionally, when they do land a customer, you’ll need to reward them financially upfront.

Submitted by shiksha.dahiya on June 18, 2021

Shiksha is working as a Data Scientist at iVagus. She has expertise in Data Science and Machine Learning.

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